OSTTRA

osttra.com · Londonderry County Borough, United Kingdom

OSTTRA is a financial market infrastructure provider that delivers post-trade processing, risk mitigation, and data services for derivatives and other OTC markets. Formed as a joint venture between CME Group and S&P Global, it operates platforms such as MarkitSERV, Traiana, TriOptima, and Reset to help banks, asset managers, and other market participants manage trade confirmation, clearing, compression, and reconciliation workflows. The company generates revenue through software and transaction-based fees for its post-trade and risk management services.

  • Payment Processing
  • Data Integration & ETL
Revenue
$600.0M
Employees
1,500
Founded
2021
Headquarters
Londonderry County Borough, United Kingdom

What 11 Arbolus experts think of OSTTRA

NPS scores cluster in the 6–10 range, with a concentration at 8–9, suggesting overall positive sentiment. 55% of respondents indicate 'Yes' for renewal intent, but top-spending customers display uncertainty. 60%+ of implementations have been live for more than 1 year, highlighting stickiness, but several 'Not Sure' renewal responses signal a need for deeper value confirmation, especially in high-spend segments.Overall Customer Sentiment: Positive

Who reviewed OSTTRA

Total customers 11 10 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 73% (8)
  • Director 18% (2)
  • Manager 9% (1)
Legal Manager C-Suite NPS 9
Finance Leader C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 8 Will renew

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Sentiment

27 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 1 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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