PagerDuty
PagerDuty is a digital operations management platform that helps IT, DevOps, security, and business teams detect, triage, and resolve incidents in real time. Its SaaS platform integrates with monitoring and collaboration tools to centralize alerts, automate on-call scheduling, and orchestrate incident response workflows. The company generates revenue through subscription-based plans sold to enterprises and mid-market organizations across industries.
- Observability & Monitoring
- IT Consulting & Implementation
- Revenue
- $430.0M
- Employees
- 1,300
- Founded
- 2009
- Headquarters
- San Francisco, United States of America
What 84 Arbolus experts think of PagerDuty
84 customers have reviewed PagerDuty so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed PagerDuty
- C-Suite 54% (45)
- Director 24% (20)
- Manager 22% (18)
Employer names and spend open once the report publishes.
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Sentiment
44 Net Promoter Score, from 84 scored reviews- Promoters 43
- Passives 35
- Detractors 6
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 39 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 67% 30 answers
- 69% 13 answers
- 70% 10 answers
- 100% 3 answers
- 8.3/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
Top alternatives
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