PhishLabs
PhishLabs is a cybersecurity company that provides digital risk protection and threat intelligence services focused on detecting, analyzing, and mitigating phishing, social engineering, and other external cyber threats targeting organizations, their employees, and customers. The company combines technology, threat intelligence, and managed services to identify and take down malicious domains, emails, and social media content. It primarily serves enterprises and financial institutions that require continuous monitoring and response to external digital threats.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2008
- Headquarters
- Columbia, United States of America
What 5 Arbolus experts think of PhishLabs
NPS scores are distributed across a spectrum, with low points at 3 and 4, a neutral value at 7, and a high at 9. Renewal intent data is split, with one explicit 'Yes' (at NPS 9) and one 'No' (at NPS 3). The implementation stage leans toward mature usage, with 75% of respondents having more than one year of product adoption. Key patterns include declining sentiment upon offboarding and sustained satisfaction correlated with longer tenure.Overall Customer Sentiment: Neutral
Who reviewed PhishLabs
- C-Suite 50% (3)
- Manager 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 1
- Detractors 3
Cumulative NPS by month
+3 over 4 months- Aug 3
- Mar 4
- Aug 6
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 3/10 Average score from customers not renewing
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