Prewave

prewave.com · Vienna, Austria

Prewave provides an AI-powered supply chain risk and sustainability monitoring platform that analyzes news, social media, and other data sources to detect ESG, compliance, and operational risks across global supplier networks. The company serves enterprises and public-sector organizations that need continuous third-party risk intelligence and supply chain transparency. It generates revenue through subscriptions and enterprise contracts for its SaaS platform and related services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • EHS & Sustainability Software
Revenue
$9.0M
Employees
120
Founded
2017
Headquarters
Vienna, Austria

What 20 Arbolus experts think of Prewave

NPS scores range from 0 to 10, with 65% of responses being 8 or above, indicating robust promoter presence. Renewal intent is positive for eight out of nine experts who indicated their intent, especially among higher spend and long-term clients. 72% of respondents are at the 'More than 1 year' implementation stage or beyond, demonstrating high stickiness. Sentiment is driven by platform maturity, value realization, and ongoing system integration.Overall Customer Sentiment: Positive

Who reviewed Prewave

Total customers 20 19 current · 1 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 75% (15)
  • Director 20% (4)
  • Manager 5% (1)
Finance Leader C-Suite NPS 10 Will renew
Data Leader C-Suite NPS 8
Operations Leader C-Suite NPS 9 Not renewing

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Sentiment

35 Net Promoter Score, from 20 scored reviews
  • Promoters 10
  • Passives 7
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 8
  • May 8
  • Jun 9
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 15 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 53%
  • Will renew 8
  • Undecided 5
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 45% 11 answers
  • Director 67% 3 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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