ProcMart
ProcMart is a business-to-business procurement and supply chain platform that helps enterprises source and manage indirect and MRO (maintenance, repair, and operations) materials. It combines an online catalog, vendor consolidation, and managed services to reduce procurement costs and improve visibility for corporate and industrial buyers. The company generates revenue through product sales and value-added procurement services to large and mid-sized organizations.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $25.0M
- Employees
- 350
- Founded
- 2015
- Headquarters
- Noida, India
What 6 Arbolus experts think of ProcMart
NPS scores across the customer pool are in the 7–8 range, indicating positive but not overwhelmingly enthusiastic sentiment. Renewal intent is uniformly strong, with all experts expressing plans to continue platform use. Stickiness is underlined by more than 1 year of continuous implementation for all represented customers. Key feedback themes include robust procurement workflow coverage, strong supplier management, operational reliability, and compliance, but some caution around cost, user experience, and the need for enhanced analytics.Overall Customer Sentiment: Positive
Who reviewed ProcMart
- C-Suite 83% (5)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about ProcMart.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Praised
- Workflow Customization and ERP Integration
- Predictive Analytics and Reporting
- AI-Driven Automation
- Robust Workflow Automation and Compliance
Criticised
- Complexity of Customer Needs
- Switching Risk due to Lack of Innovation
- Pricing and Cost Sensitivity
- Limited Strategic Intelligence
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 7.6/10 Average score from customers who will renew
Top alternatives
Most weighed by ProcMart customers
Report
More in Consulting & Professional Services and Supply Chain & Logistics
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