PlainID
PlainID provides an authorization and access control platform that centralizes policy management for enterprise applications, APIs, data, and cloud environments, enabling organizations to implement fine-grained, policy-based access decisions at scale. It serves large enterprises and regulated industries that need to modernize identity and access management and comply with security and privacy requirements. The company generates revenue through subscriptions and services for its software platform and related integrations.
- Identity & Access Management
- Security Operations (SIEM/SOAR)
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2014
- Headquarters
- Tel Aviv, Israel
What 44 Arbolus experts think of PlainID
NPS scores trend positive, with most responses between 7 and 9 and multiple advocates across technology and financial sectors. Renewal intent is high among key influencers and users with more than a year of implementation. Customers in advanced implementation stages report strong satisfaction related to governance and scalability, while pilot-stage and offboarding responses highlight integration and complexity as areas for improvement. Main feedback themes include value in centralized policy management, the importance of integration ease, and the need for simplification in complex environments.Overall Customer Sentiment: Positive
Who reviewed PlainID
- C-Suite 77% (34)
- Director 18% (8)
- Manager 5% (2)
Employer names and spend open in the full report, along with the other 41 customers.
Everything 44 customers told us about PlainID.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
11 Net Promoter Score, from 44 scored reviews- Promoters 12
- Passives 25
- Detractors 7
Cumulative NPS by month
+4 over 3 months- Jun 4
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 35 across 3 companies.
Praised
- AI-Assisted Policy Management
- Developer Tooling Improvements
- Enhanced Integration
- Supports Zero-Trust Initiatives
Criticised
- Vendor Lock-in
- Switching to Competitors
- AI-Driven Competition
- Steep Learning Curve
What customers say
Renewal intent
Plan to renew 32%Plan to renew, by seniority
- 29% 14 answers
- 40% 5 answers
- 8.3/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 5.8/10 Average score from customers not renewing
Top alternatives
Most weighed by PlainID customers
Report
More in IT Infrastructure & Cloud and Security & Compliance
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