Prevalent Inc.
Prevalent Inc. provides third-party risk management software and services that help organizations identify, assess, monitor, and remediate risks associated with vendors and other external partners. Its cloud platform centralizes vendor due diligence, questionnaire management, continuous monitoring, and reporting to support security, compliance, and procurement teams. The company generates revenue through subscriptions to its SaaS platform and related professional and managed services.
- Security Operations (SIEM/SOAR)
- IT Consulting & Implementation
- Revenue
- $28.0M
- Employees
- 180
- Founded
- 2004
- Headquarters
- Clarkdale, United States of America
What 9 Arbolus experts think of Prevalent Inc.
NPS scores are mainly positive, with 57% of respondents rating above 8 and one user at the maximum of 10. Long-term customers express satisfaction with Prevalent's ability to centralize and automate vendor risk, reporting strong value for large, complex vendor ecosystems. Renewal intent varies, with some high spenders responding 'no' or 'not sure', often citing automation and reporting as key concerns. Most are in the MoreThan1Year implementation stage, emphasizing long-term stickiness. Recurring themes include value in workflow centralization and pain points with manual configuration, reporting flexibility, and the learning curve for advanced features.Overall Customer Sentiment: Positive
Who reviewed Prevalent Inc.
- C-Suite 44% (4)
- Director 22% (2)
- Manager 33% (3)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Prevalent Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 3
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Apr 6
- May 7
- Jun 6
- Jul 6
- Sep 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -22 across 1 companies.
Praised
- Customizable Assessments and Workflows
- Improved Monitoring and Reporting
- Centralized Third-Party Risk Management
- AI-Driven Process Automation
Criticised
- AI-Enabled Alternatives
- Better Reporting by Competitors
- Operational Overhead
- Learning Curve for New Users
What customers say
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 0% 4 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Report
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