Presidio
Presidio is an IT solutions provider that designs, implements, and manages digital infrastructure, cloud, and security environments for enterprise and public-sector clients. The company offers consulting, technology integration, and managed services across networking, data center, collaboration, cybersecurity, and multi-cloud platforms. It generates revenue through project-based systems integration, recurring managed services, and resale of hardware and software from major technology vendors.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $4.2B
- Employees
- 3,500
- Founded
- 2003
- Headquarters
- New York City, United States of America
What 21 Arbolus experts think of Presidio
NPS scores are highly positive, averaging 8.2 across the pool, with 72% of respondents scoring 8 or above. Renewal intent is strong, with 80% of respondents (with a declared intent) planning to renew. Stickiness is high: 75% report implementation stages of more than one year, indicating sustained solution adoption. Offboarding and lower NPS are associated only with a small subset of mid-sized organizations. Overall Customer Sentiment: Positive
Who reviewed Presidio
- C-Suite 85% (18)
- Director 10% (2)
- Manager 5% (1)
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Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 10
- Passives 7
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Sep 9
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 36 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 62% 13 answers
- 100% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5.8/10 Average score from customers not renewing
Top alternatives
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