QBS

qbs.com · Wembley, United Kingdom

QBS is a UK-based software distributor that provides channel-focused distribution, licensing, and procurement services for a wide range of software vendors to resellers, system integrators, and service providers across Europe. The company aggregates and distributes software products, manages licensing complexity, and offers related support and enablement services to its channel partners. Revenue is generated primarily through software distribution margins and related value-added services.

  • IT Consulting & Implementation
Revenue
$450.0M
Employees
350
Founded
1987
Headquarters
Wembley, United Kingdom

What 5 Arbolus experts think of QBS

NPS scores are highly positive, with 60% scoring QBS at 9, 20% at 7, and only 20% at 6. All responses with spend data and renewal declared indicate intent to renew, reflecting a stable and satisfied customer base. 80% of experts are beyond one year in implementation, indicating deep platform stickiness. The key sentiment themes are long-term adoption, high satisfaction, and continued investment with near absence of competitive displacement.Overall Customer Sentiment: Positive

Who reviewed QBS

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
People Analyst C-Suite NPS 9
Operations Leader C-Suite NPS 9 Will renew
Revenue Leader Director NPS 7 Will renew

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew

For people who use QBS

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