Redocly
Redocly provides a developer-focused platform for designing, managing, and publishing API documentation, helping software teams create interactive docs, developer portals, and style guides based on OpenAPI and related standards. It serves technology companies and enterprises that expose APIs to internal and external developers, monetizing through subscription plans for its SaaS tools and related services.
- Document & Vision AI
- Developer Tools & Infrastructure
- Knowledge Management & Collaboration
- Revenue
- $8.0M
- Employees
- 70
- Founded
- 2017
- Headquarters
- San Francisco, United States of America
What 12 Arbolus experts think of Redocly
NPS scores are high, with 70% of experts rating 8–10 and a notable cluster of 10s among long-term, high-spend clients. Renewal intent is strongly positive for the top spenders and multi-year users, while early-stage, low-spend customers are less certain. Stickiness is highest among those with implementations longer than 1 year, correlating with both NPS and readiness to renew. Uncertain intent is associated with shorter-term pilots and minimal spend. Overall Customer Sentiment: Positive
Who reviewed Redocly
- C-Suite 75% (9)
- Director 17% (2)
- Manager 8% (1)
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Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 7 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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