QUANTA SERVICES
Quanta Services is a leading specialty contracting services company that designs, installs, upgrades, and maintains infrastructure for the electric power, renewable energy, communications, pipeline, and energy industries across North America and select international markets. It serves utilities, energy companies, and industrial customers through project-based engineering, procurement, and construction services, generating revenue primarily from long-term contracts and maintenance agreements. The company also provides related consulting, program management, and emergency restoration services for critical infrastructure networks.
- IT Consulting & Implementation
- Revenue
- $21.0B
- Employees
- 52,000
- Founded
- 1997
- Headquarters
- Houston, United States of America
What 21 Arbolus experts think of QUANTA SERVICES
NPS scores are heavily skewed positive, with 85% of responses in the 8-10 range. Renewal intent is strong, with all high spenders indicating intent to renew, while a minority of lower spend or shorter-duration customers remain unsure. The majority of customers are at the MoreThan1Year implementation stage, supporting high stickiness and satisfaction. Negative sentiment is limited to isolated outliers among lower spenders or pilot-phase customers.Overall Customer Sentiment: Positive
Who reviewed QUANTA SERVICES
- C-Suite 85% (18)
- Director 15% (3)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 10
- Passives 7
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 7
- Jun 7
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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