Quantum Health
Quantum Health is a healthcare navigation and care coordination company that partners with self-insured employers and health plans to guide members through benefits, clinical care, and claims issues. It combines a multidisciplinary care team with proprietary technology to steer members to appropriate providers, manage complex cases, and reduce unnecessary costs. The company generates revenue through contracted per-member-per-month and performance-based fees from employer and payer clients.
- Revenue
- $450.0M
- Employees
- 1,800
- Founded
- 1999
- Headquarters
- Dublin, United States of America
What 7 Arbolus experts think of Quantum Health
NPS scores exhibit a wide range, from 1 to 9, with the majority falling in the high (8-9) and mid (5) brackets. Positive renewal intent is concentrated among high spend and long-term clients. Neutral or unsure renewal intent correlates with pilot or uncertain implementation stages and lower NPS scores. Stickiness is highest among those over one year post-implementation, and main negative sentiment aligns with uncertain or recent adoptions. Overall Customer Sentiment: Neutral
Who reviewed Quantum Health
- C-Suite 100% (7)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Dec 5
- Jan 7
- Apr 6
- May 6
- Jun 7
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 8.3/10 Average score from customers who will renew
- 3/10 Average score from undecided customers
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