Quest Integrity
Quest Integrity provides asset integrity and reliability management services for the refining, petrochemical, pipeline, and power generation industries, combining advanced inspection technologies with engineering assessment to help operators extend asset life and prevent failures. The company generates revenue through inspection projects, engineering consulting, and related technology services for critical industrial assets such as furnaces, pipelines, and storage tanks.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2007
- Headquarters
- Bellevue, United States of America
What 5 Arbolus experts think of Quest Integrity
NPS scores spread from 6 to 10, with a concentration of responses at 8-10 (three out of five) indicating strong advocacy. Renewal intent is clear among high-spend customers, particularly those who have used the solution for over a year. Implementation stage data shows 80% of users have more than one year of usage, a clear sign of strong stickiness. The key sentiment driver is sustained, long-term adoption and satisfaction among core users.Overall Customer Sentiment: Positive
Who reviewed Quest Integrity
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Apr 9
- Jun 9
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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