Recipharm
Recipharm is a global contract development and manufacturing organization (CDMO) that provides pharmaceutical companies with services spanning drug development, formulation, analytical testing, and commercial manufacturing of sterile and non-sterile products. It serves biotech and pharma clients with dose form development, clinical and commercial production, and packaging services on an outsourced basis. The company generates revenue through long-term manufacturing contracts and development service fees.
- Revenue
- $1.4B
- Employees
- 9,500
- Founded
- 1995
- Headquarters
- Stockholm, Sweden
What 14 Arbolus experts think of Recipharm
NPS scores cluster between 6 and 10, with the majority falling at 7–9, indicating moderate to high customer satisfaction. Renewal intent is split: about 33% express intent to renew, another third are unsure, and one instance of negative renewal is present. Stickiness is high among established customers, with over 75% reporting implementations longer than 1 year. Early-stage users (pilot and consistency in service delivery and regulatory reliability.Overall Customer Sentiment: Positive
Who reviewed Recipharm
- C-Suite 57% (8)
- Director 29% (4)
- Manager 14% (2)
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Sentiment
42 Net Promoter Score, from 14 scored reviews- Promoters 7
- Passives 6
- Detractors 1
Cumulative NPS by month
+2 over 5 months- Dec 6
- Jan 8
- Feb 8
- May 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 0% 2 answers
- 7.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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