REDPANDA

redpanda.co.in · Bengaluru, India

Redpanda is an Indian technology services firm that provides custom software development, web and mobile application development, and related IT consulting for businesses. The company helps clients design, build, and maintain digital products and platforms, typically working on a project or retainer basis. Revenue is generated through professional services fees for development and ongoing support engagements.

  • IT Consulting & Implementation
  • Digital & Marketing Agency Services
Revenue
$2.5M
Employees
40
Founded
2016
Headquarters
Bengaluru, India

What 5 Arbolus experts think of REDPANDA

NPS scores range from 5 to 10, with 60% of respondents in the 8-10 range, indicating moderately positive customer experience. 40% of experts declare clear renewal intent, all of whom are from the influencer segment; the remainder are uncertain, correlating with lower spend and earlier implementation. Stickiness data shows 40% have over 1 year of adoption, 40% less than 1 year, and 20% in pilot phase. Key sentiment drivers include early positive impact among influencers and hesitation or limited information among user personas.Overall Customer Sentiment: Positive

Who reviewed REDPANDA

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Engineering Leader Director NPS 10 Will renew
Executive C-Suite NPS 8 Will renew
Data Analyst Director NPS 5

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Sep 8
  • Nov 9
  • Feb 8
  • Jun 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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