REMOTEPC
RemotePC Technicians appears to be an independent technical support provider offering remote computer repair and troubleshooting services for individuals and small businesses, delivered over the internet. The company likely generates revenue through one-time service fees or support plans for resolving software, performance, and configuration issues on customer PCs.
- IT Consulting & Implementation
- Revenue
- $500.0K
- Employees
- 10
- Founded
- 2018
- Headquarters
- New York City, United States of America
What 23 Arbolus experts think of REMOTEPC
NPS scores are largely positive, with 70% reporting scores of 8 or above. Renewal intent is strong among high spenders, with most indicating willingness to renew, though some mid and low spenders remain uncertain. Stickiness is high, with 70% of responses indicating usage for over 1 year and only a small minority in the pilot or offboarding stage. Key themes include extended product adoption and satisfaction among enterprise users.Overall Customer Sentiment: Positive
Who reviewed REMOTEPC
- C-Suite 64% (15)
- Director 18% (4)
- Manager 18% (4)
Employer names and spend open once the report publishes.
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Sentiment
26 Net Promoter Score, from 23 scored reviews- Promoters 8
- Passives 13
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Feb 8
- Mar 8
- Apr 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 36 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 45% 11 answers
- 50% 4 answers
- 50% 4 answers
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
Top alternatives
Most weighed by REMOTEPC customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
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