Rapid Circle B.V.

rapidcircle.com · Amsterdam-Zuidoost, Netherlands

Rapid Circle B.V. is an IT services and consulting firm that designs, implements, and manages cloud and modern workplace solutions based primarily on Microsoft technologies for enterprise and public-sector clients. The company provides services such as cloud migration, application modernization, security, and managed services to help organizations adopt and operate on Microsoft Azure, Microsoft 365, and related platforms. It generates revenue through project-based consulting, managed services contracts, and ongoing support engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$65.0M
Employees
450
Founded
2008
Headquarters
Amsterdam-Zuidoost, Netherlands

What 16 Arbolus experts think of Rapid Circle B.V.

NPS distribution skews positive with 47% of responses in the 9–10 range, no scores below 7, and significant representation in the 8–9 range, indicating broad satisfaction. Renewal intent is strong: 67% express intent to renew, 27% are unsure, and none indicate a negative intent. Stickiness is demonstrated by 60% being in the platform for more than one year, while 20% are in pilot or early implementation stages, and the rest in recent deployments. Key themes are high technical satisfaction, solidified customer relationships, and a correlated high spend-to-satisfaction ratio. Overall Customer Sentiment: Positive

Who reviewed Rapid Circle B.V.

Total customers 16 12 current · 4 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 81% (13)
  • Director 12% (2)
  • Manager 6% (1)
Strategy Analyst Manager NPS 9 Will renew
Engineering Leader C-Suite NPS 8 Undecided
Executive Director NPS 7 Undecided

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Sentiment

43 Net Promoter Score, from 16 scored reviews
  • Promoters 7
  • Passives 9
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Feb 8
  • Jul 8
  • Apr 8
  • May 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 69%
  • Will renew 11
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 69% 13 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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