Riskmetrics (MSCI RiskMetrics business line)
MSCI’s RiskMetrics business line provides risk management analytics, models, and software that help institutional investors, asset managers, and other financial institutions measure, monitor, and manage market, credit, and portfolio risk across asset classes. It generates revenue through subscriptions and licenses to its risk platforms and data, as well as related services and support. RiskMetrics is operated as part of MSCI’s broader risk and analytics segment rather than as a standalone company.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- Financial Planning & Analysis
- Revenue
- $2.6B
- Employees
- 5,000
- Founded
- 1998
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of Riskmetrics (MSCI RiskMetrics business line)
NPS values observed range from 7 to 10, with one perfect promoter and most above neutral. Renewal intent is somewhat mixed: the only clear response is positive, but high spenders are "Not Sure" about renewal, indicating value reassessment. Implementation stages are nearly all more than 1 year, reflecting established but not fully locked-in stickiness. Overall themes include steady satisfaction yet ongoing evaluation of ROI and competitive fit.Overall Customer Sentiment: Neutral-Positive
Who reviewed Riskmetrics (MSCI RiskMetrics business line)
- C-Suite 25% (2)
- Director 75% (6)
Employer names and spend open once the report publishes.
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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