RMS

rms.com · Newark, United States of America

RMS, a Moody’s Analytics company, provides catastrophe risk modeling, analytics, and related data services that help insurers, reinsurers, financial institutions, corporations, and public agencies quantify and manage risks from natural and man‑made catastrophes. Its platform combines proprietary models, exposure data, and cloud-based analytics to support underwriting, portfolio management, capital allocation, and regulatory reporting. RMS generates revenue through software subscriptions, data licensing, and professional services engagements.

  • Business Intelligence & Dashboards
  • Data Warehousing & Lakes
Revenue
$600.0M
Employees
1,500
Founded
1989
Headquarters
Newark, United States of America

What 12 Arbolus experts think of RMS

NPS scores are highly positive, with most experts reporting scores of 8–10. Renewal intent is strong, particularly among influencers and users with more than one year of usage, indicating high stickiness and product satisfaction. Most users are in advanced implementation stages, with only rare indications of offboarding. The principal feedback themes emphasize efficiency, reliable output, and productivity benefits, tempered by calls for improved integration and automation. Overall Customer Sentiment: Positive

Who reviewed RMS

Total customers 12 11 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 45% (5)
  • Director 27% (3)
  • Manager 27% (3)
Not specified Director NPS 9 Will renew
Operations Leader C-Suite NPS 7
Data Leader Director NPS 9

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about RMS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

66 Net Promoter Score, from 12 scored reviews
  • Promoters 8
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Jul 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 59 across 2 companies.

Praised

  • Broad Applicability to Research and Communication Needs
  • Effective at Synthesizing Complex Information
  • Significant Time and Productivity Gains
  • Higher Value Through Enhanced Functionality

Criticised

  • Manual Review Still Required
  • Output Quality Can Be Inconsistent
  • Lacks Seamless Workflow Integration
  • Increased Automation by Rivals

What customers say

Broad Applicability to Research and Communication Needs
“It helps me not just with research but also with developing, refining, and delivering business communications efficiently.”
Effective at Synthesizing Complex Information
“I rely on it to turn complex data into actionable, clear outputs, especially when I need insights fast.”
Significant Time and Productivity Gains
“The tool saves me meaningful time, produces reliable output, and lets me focus on higher-value tasks instead of manual research or writing.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.4/10 Average score from customers who will renew

Top alternatives

Most weighed by RMS customers

Report

For people who use RMS

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