Arbolus Intelligence

SheerID

sheerid.com · Portland, United States of America

SheerID provides a digital verification platform that enables brands and enterprises to instantly verify the eligibility of consumers for targeted offers and discounts (such as students, military, teachers, and other affinity groups) using authoritative data sources. Its software is used primarily by retailers, subscription services, and digital brands to reduce fraud, personalize promotions, and improve conversion. SheerID generates revenue through SaaS and usage-based fees for access to its verification APIs and services.

  • Fraud Detection & Prevention
  • API Management & Integration
Listed in
Revenue
$55.0M
Employees
260
Founded
2011
Headquarters
Portland, United States of America

What 5 Arbolus experts think of SheerID

NPS scores are distributed from 6 to 10. The majority expressed satisfaction, citing accuracy, ease of use, and value in fraud reduction, yet also noting areas for improved flexibility and integrations. Renewal intent is mixed: one expert with high spend and long-term usage does not plan to renew, highlighting a risk linked to unmet evolving needs. Stickiness is high, with most experts using SheerID for over a year. Key feedback themes stress trust, operational efficiency, and room for expanded features. Overall Customer Sentiment: Positive

Who reviewed SheerID

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Revenue Leader C-Suite NPS 9 Submitted Jun 2026
Founder C-Suite NPS 6 Not renewing Submitted Dec 2025
Generalist Leader Director NPS 7 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about SheerID.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+2 over 4 months
  • Dec 6
  • Jun 8
  • Jul 7
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Praised

  • Improved Customisation and Integrations
  • Wider International Coverage
  • AI-Enhanced Fraud Detection
  • Accurate Verification Reduces Fraud

Criticised

  • Meeting Evolving Integration Needs
  • AI-Powered Alternatives
  • Vendor Switching for Advanced Features
  • Implementation Complexity

What customers say

Accurate Verification Reduces Fraud
“SheerID stands out for its accuracy, ease of use, and ability to cut down fraud while keeping things smooth for the customer.”
Operational Time Savings
“Verifying users quickly and accurately through SheerID makes the process seamless for my team and our customers, saving significant operational time.”
Critical for Eligibility-Based Offers
“SheerID is highly important for businesses needing to validate specific groups for promotions and to make sure offers reach the right individuals.”

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 6/10 Average score from customers not renewing

Report

Customer Report - Aug 2026 Aug 2026 5 + 0

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