Arbolus Intelligence

Signavio (SAP Signavio unit)

signavio.com · Berlin Treptow, Germany

SAP Signavio is a business process management and process mining software unit of SAP that provides cloud-based tools for modeling, analyzing, and optimizing business processes. Its platform serves enterprises across industries that want to understand, monitor, and improve end‑to‑end processes, often as part of broader ERP and digital transformation initiatives. Revenue is generated through SaaS subscriptions and related professional services.

  • Business Process Management
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Listed in
Revenue
$220.0M
Employees
900
Founded
2009
Headquarters
Berlin Treptow, Germany

What 5 Arbolus experts think of Signavio (SAP Signavio unit)

Signavio enjoys high NPS scores (8–10) and clear renewal intent among decision makers. All experts with >1 year of experience report strong platform stickiness and implementation depth. Qualitative feedback highlights platform reliability, process transformation impact, and ease of SAP integration as key positives, but acknowledges a learning curve and premium pricing. Value perception is highest among high spenders and SAP-centric organizations.Overall Customer Sentiment: Positive

Who reviewed Signavio (SAP Signavio unit)

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Manager 60% (3)
Operations Leader C-Suite NPS 8 Submitted May 2026
Strategy Leader C-Suite NPS 9 Submitted May 2026
Generalist Generalist Manager NPS 10 Will renew Submitted Sep 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Signavio (SAP Signavio unit).

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Apr 8
  • May 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Praised

  • Ease of Use for Business Users
  • Strong SAP Integration
  • Comprehensive Process Transformation
  • AI-Driven Process Redesign

Criticised

  • Enterprise Architecture Changes
  • Price Escalation Risk
  • AI and Competing Platforms
  • Premium Pricing

What customers say

Ease of Use for Business Users
“The web interface and Collaboration Hub make it very accessible for business users and process owners without deep technical knowledge.”
Strong SAP Integration
“Signavio’s seamless integration with SAP makes it a clear choice for organizations managing SAP-centric finance or supply chain processes.”
Comprehensive Process Transformation
“I rely on Signavio for managing the full process transformation lifecycle, from modeling and documentation to analysis and governance.”

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Manager 100% 2 answers
  • 9/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 5 + 0

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