Sisense Ltd.

sisense.com · New York City, United States of America

Sisense Ltd. provides a business intelligence and analytics platform that enables organizations to prepare, analyze, and visualize large volumes of data, and embed analytics into applications and workflows. Its cloud-native solution serves enterprises and software companies across industries, generating revenue through subscription-based software licenses and related services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • Embedded Finance & Banking-as-a-Service
Revenue
$120.0M
Employees
800
Founded
2004
Headquarters
New York City, United States of America

What 28 Arbolus experts think of Sisense Ltd.

NPS scores skew strongly positive, with multiple promoters (9–10) and a minority of detractors around neutral. 70% of influencers report high renewal intent, especially in large enterprises, while a handful are unsure or negative, flagging issues related to scalability and developer-friendliness. Stickiness is high, with most clients using Sisense for over a year and citing it as critical to core reporting and analytics priorities. Key expert themes highlight reliable dashboards, strong data integration, and value for money, but with some concerns on customization, developer experience, and the pace of AI innovation.Overall Customer Sentiment: Positive

Who reviewed Sisense Ltd.

Total customers 28 26 current · 2 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 73% (20)
  • Director 19% (5)
  • Manager 8% (2)
Product Leader C-Suite NPS 7 Will renew
Founder C-Suite NPS 7 Undecided
Data Leader Manager NPS 8 Will renew

Employer names and spend open in the full report, along with the other 25 customers.

Everything 28 customers told us about Sisense Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 28 scored reviews
  • Promoters 11
  • Passives 14
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 27 across 7 companies.

Praised

  • Broader Enterprise Use Cases
  • Faster Innovation on Customisation
  • Expanding AI Capabilities
  • Flexible Embedded Analytics

Criticised

  • Not Developer Friendly
  • Limited Flexibility & Customization
  • Scaling and Performance for Large Complex Data
  • Pressure from Major Competitors

What customers say

Flexible Embedded Analytics
“I recommend Sisense to those needing a flexible BI platform with embedded analytics and strong integration for multi-source data analysis.”
Reliable Reporting and Support
“I rely on Sisense for secure and accurate reporting tools, and their support has always responded quickly, which is important for our clinical research work.”
User-Friendly with AI Capabilities
“Sisense delivers value through user-friendly data handling and AI-compatible embedded analytics, which distinguished it among the competitors we evaluated.”

Renewal intent

Plan to renew 71%
  • Will renew 17
  • Undecided 5
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 75% 16 answers
  • Director 60% 5 answers
  • Manager 100% 2 answers
  • Not specified 0% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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