SiteMark

sitemark.com · Leuven, Belgium

SiteMark is a technology company that provides drone-based data collection and analytics solutions for industrial assets such as solar farms and other large infrastructure sites. Its platform processes aerial imagery into actionable insights to help operators monitor performance, detect anomalies, and optimize maintenance. The company generates revenue through software subscriptions and data services sold to energy asset owners, operators, and service providers.

  • Asset Performance Management
  • Energy & Utilities Operations Software
Revenue
$6.0M
Employees
45
Founded
2016
Headquarters
Leuven, Belgium

What 6 Arbolus experts think of SiteMark

NPS scores range from 4 to 9, with 33% high (8–9), 17% moderate (7), and 17% very low (4). Renewal intent is strongly polarized: all high spenders indicate non-renewal, while one low spender plans to renew and one is unsure. 67% of respondents have been using Sitemark for more than one year, but the largest spender is in the offboarding phase. The primary negative theme is high churn among large customers, offset by generally positive user sentiment at lower spend levels.Overall Customer Sentiment: Neutral

Who reviewed SiteMark

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Finance Leader C-Suite NPS 8
Operations Leader C-Suite NPS 8
Finance Analyst Manager NPS 7 Undecided

Employer names and spend open once the report publishes.

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Apr 8
  • May 8
  • Jun 7
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

For people who use SiteMark

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