SmarterDx

smarterdx.com · New York City, United States of America

SmarterDx provides an AI-powered clinical review platform that analyzes clinical documentation, lab results, and other EHR data to identify missed or inaccurate diagnoses and documentation, helping hospitals and health systems improve coding accuracy, compliance, and reimbursement. Its software integrates into existing clinical and revenue cycle workflows to surface actionable insights for clinical documentation improvement and quality teams. The company generates revenue through subscription and usage-based fees paid by provider organizations.

  • Document & Vision AI
  • Revenue Cycle Management
Revenue
$7.0M
Employees
55
Founded
2020
Headquarters
New York City, United States of America

What 6 Arbolus experts think of SmarterDx

6 customers have reviewed SmarterDx so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed SmarterDx

Total customers 6 5 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Not specified C-Suite NPS 10 Will renew
Executive C-Suite NPS 6 Undecided
Engineering Leader C-Suite NPS 8

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-2 over 6 months
  • Apr 10
  • Jun 10
  • Mar 10
  • Jun 9
  • Aug 9
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use SmarterDx

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