Solita
Solita is a Nordic technology, data, and design consultancy that helps private and public sector clients build digital services, data platforms, and cloud solutions. The company provides end-to-end services from strategy and service design to software development, data engineering, and managed cloud operations, generating revenue through consulting projects and long-term service contracts. It serves industries such as manufacturing, retail, public services, and transportation across Europe.
- IT Consulting & Implementation
- Business Process Management
- Data Integration & ETL
- Revenue
- $260.0M
- Employees
- 2,000
- Founded
- 1996
- Headquarters
- Tampere, Finland
What 11 Arbolus experts think of Solita
NPS scores are overwhelmingly positive, with 80% of responses falling in the 8–10 range and a mean NPS of 8.6. 70% of respondents indicate clear intent to renew, 20% are not sure, and 10% state intent not to renew. Stickiness is reflected by 60% of customers being in the 'More Than 1 Year' implementation stage, with a notable presence of large, high-satisfaction accounts. Key themes include high satisfaction among mature, high-spend clients, while uncertainty around renewal is clustered among mid-tier spenders and pilot or offboarding stages.Overall Customer Sentiment: Positive
Who reviewed Solita
- C-Suite 64% (7)
- Director 27% (3)
- Manager 9% (1)
Employer names and spend open once the report publishes.
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Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jan 10
- Apr 9
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 54 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 29% 7 answers
- 100% 3 answers
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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