SpendHQ
SpendHQ is a spend analytics and procurement performance management software provider that helps enterprises consolidate, cleanse, and analyze procurement and AP data to identify savings opportunities and manage supplier performance. The platform is typically sold to procurement, finance, and sourcing teams as a SaaS solution, generating revenue through subscriptions and related services such as implementation and data services. It serves mid-market and large organizations across multiple industries seeking better visibility and control over indirect and direct spend.
- Spend Management
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2012
- Headquarters
- Atlanta, United States of America
What 18 Arbolus experts think of SpendHQ
NPS scores are generally positive with 54% rating 8 or higher, and renewal intent is strongly positive among those with >1 year usage or high spend. 20% of customers express uncertainty or are not sure about renewal, with this trend more pronounced in Users with less than one year adoption. Stickiness is highest among customers in the MoreThan1Year implementation stage, particularly among Influencers. The key themes are reliability of analytics, integration fit, and support responsiveness.Overall Customer Sentiment: Positive
Who reviewed SpendHQ
- C-Suite 67% (12)
- Director 28% (5)
- Manager 6% (1)
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Sentiment
16 Net Promoter Score, from 18 scored reviews- Promoters 6
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 63% 8 answers
- 60% 5 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
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