Sportradar
Sportradar is a global sports technology and data company that collects, analyzes, and distributes live sports data, odds solutions, and audiovisual content to betting operators, sports federations, media companies, and brands. It monetizes through data licensing, integrity and fraud detection services, managed trading services, and streaming and advertising solutions built on its sports data platform.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $980.0M
- Employees
- 4,100
- Founded
- 2001
- Headquarters
- Switzerland
What 19 Arbolus experts think of Sportradar
NPS shows a bimodal distribution with strong promoters (10, 9, 8) from high spenders and long-term users, while detractors (1, 5, 5) appear among uncertain renewals. ~60% of insights indicate more than one year of successful implementation. Renewal intent is generally positive among large spenders, but ~30% of influencers express uncertainty. Key patterns are higher satisfaction and stickiness in betting/media, mixed sentiment in emerging markets, and announcement of offboarding indicates some churn risk for niche use cases.Overall Customer Sentiment: Positive
Who reviewed Sportradar
- C-Suite 68% (13)
- Director 21% (4)
- Manager 11% (2)
Employer names and spend open once the report publishes.
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Sentiment
-5 Net Promoter Score, from 19 scored reviews- Promoters 4
- Passives 10
- Detractors 5
Cumulative NPS by month
+0 over 5 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -5 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 20% 5 answers
- 100% 1 answer
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 5.8/10 Average score from undecided customers
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