Stackline
Stackline is a retail intelligence and ecommerce enablement company that provides software and managed services to brands and retailers selling on major online marketplaces and direct-to-consumer channels. Its platform offers analytics, digital shelf optimization, retail media management, and forecasting tools to help clients grow revenue and optimize performance across ecommerce channels. The company generates revenue through SaaS subscriptions and associated professional and media management services.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2014
- Headquarters
- Seattle, United States of America
What 15 Arbolus experts think of Stackline
Stackline’s Net Promoter Scores are mostly high, with over 70% scoring 8 or above, indicating strong advocate presence. Renewal intent is positive but not unanimous, with some expressing uncertainty (especially Influencers) and only a minority indicating no intent to renew. Implementation is deeply embedded in most organizations, with a majority using the tool for over a year. Key feedback praises robust analytics and data coverage but calls out the challenge of manually interpreting large data sets and the need for more automated, AI-driven insights. Overall Customer Sentiment: Positive
Who reviewed Stackline
- C-Suite 67% (10)
- Director 27% (4)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Stackline.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 15 scored reviews- Promoters 8
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Praised
- Comprehensive Retail and E-commerce Data
- Competitive Benchmarking Capabilities
- Informs Data-driven Prioritization
- Intuitive Reporting Enhancements
Criticised
- User Experience and Intuitiveness
- AI-driven Displacement Risk
- Competition Offering Better Automation
- Manual Data Interpretation Required
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 4 answers
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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