Springer Nature AdisInsight

springernature.com · Auckland, New Zealand

Springer Nature AdisInsight is a subscription-based drug development intelligence database that provides curated information on drugs, clinical trials, deals, and safety reports to pharmaceutical companies, biotech firms, CROs, and academic and regulatory stakeholders. It aggregates and structures data from multiple sources to support competitive intelligence, pipeline analysis, and decision-making across the drug development lifecycle. AdisInsight is a product line within Springer Nature’s Adis portfolio and generates revenue through enterprise licenses and data services.

  • Data Integration & ETL
  • Knowledge Management & Collaboration
Revenue
$30.0M
Employees
150
Founded
2015
Headquarters
Auckland, New Zealand

What 47 Arbolus experts think of Springer Nature AdisInsight

NPS scores are highly favorable, with 35% of respondents rating 9 or 10 and a median NPS of 8. Renewal intent is strong among high spenders and long-term users, with only a minority unsure or not renewing. Stickiness is evident as over 70% of customers report more than 1 year of implementation and continuing engagement. Key sentiment drivers are value delivered, depth of data, and ongoing support. Overall Customer Sentiment: Positive

Who reviewed Springer Nature AdisInsight

Total customers 47 45 current · 2 former
Reviews growth +47 in six months
Seniority of respondents
  • C-Suite 57% (27)
  • Director 39% (18)
  • Manager 4% (2)
Operations Leader Director NPS 7 Undecided
Operations Leader Director NPS 8
Operations Leader Director NPS 9

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Sentiment

38 Net Promoter Score, from 47 scored reviews
  • Promoters 20
  • Passives 25
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 12
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 8 answers
  • Director 60% 10 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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