Sysmex America, Inc.
Sysmex America, Inc. is the North and South American regional headquarters of Sysmex Corporation, providing diagnostic instruments, reagents, and informatics solutions for clinical laboratories and healthcare providers. The company focuses on hematology, urinalysis, hemostasis, and related laboratory automation systems, generating revenue through the sale of analyzers, consumables, software, and service contracts. It serves hospitals, reference labs, and other healthcare organizations across the Americas.
- Revenue
- $600.0M
- Employees
- 1,200
- Founded
- 1979
- Headquarters
- Lincolnshire, United States of America
What 7 Arbolus experts think of Sysmex America, Inc.
NPS scores are consistently high, with 86% of respondents giving an NPS of 10, and the remainder a 9, indicating exceptionally strong satisfaction. Renewal intent is universally positive for those providing this input, indicating no churn risk in the sample. All customers report an implementation stage of more than one year, reinforcing strong stickiness and maturity of adoption. The quantitative data suggests a highly satisfied customer base with entrenched solution usage.Overall Customer Sentiment: Positive
Who reviewed Sysmex America, Inc.
- C-Suite 17% (1)
- Director 33% (2)
- Manager 50% (4)
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Sentiment
100 Net Promoter Score, from 7 scored reviews- Promoters 7
- Passives 0
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Jul 10
- Oct 10
- Feb 10
- Mar 10
- May 10
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 2 answers
- 10/10 Average score from customers who will renew
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