Systems Control
Systems Control designs and manufactures engineered electrical and control systems, including substation control buildings, relay panels, and turnkey control and protection solutions, primarily for electric utilities and energy infrastructure operators across North America. The company provides end‑to‑end services from engineering and fabrication to testing and field support, generating revenue through project-based contracts and long-term customer relationships. Its solutions support grid reliability, transmission and distribution projects, and large industrial and renewable energy installations.
- IT Consulting & Implementation
- Manufacturing Execution & Quality
- Revenue
- $350.0M
- Employees
- 900
- Founded
- 1962
- Headquarters
- Iron Mountain, United States of America
What 7 Arbolus experts think of Systems Control
NPS distribution exhibits a range from 2 (detractor) to 9 (promoter), with a cluster at 7–9 indicating moderate to strong product satisfaction. Renewal intent is split, with several 'Not Sure' responses and one clear detractor already offboarding. Stickiness is moderate; nearly half report use for more than one year, while others are still within their first year or offboarding. Key themes include decent satisfaction in established installations, but unresolved uncertainty regarding continued use.Overall Customer Sentiment: Neutral
Who reviewed Systems Control
- C-Suite 57% (4)
- Manager 43% (3)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 3 months- Jan 8
- Feb 7
- May 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 25% 4 answers
- 0% 2 answers
- 7/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
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