Systems Control

systemscontrol.com · Iron Mountain, United States of America

Systems Control designs and manufactures engineered electrical and control systems, including substation control buildings, relay panels, and turnkey control and protection solutions, primarily for electric utilities and energy infrastructure operators across North America. The company provides end‑to‑end services from engineering and fabrication to testing and field support, generating revenue through project-based contracts and long-term customer relationships. Its solutions support grid reliability, transmission and distribution projects, and large industrial and renewable energy installations.

  • IT Consulting & Implementation
  • Manufacturing Execution & Quality
Revenue
$350.0M
Employees
900
Founded
1962
Headquarters
Iron Mountain, United States of America

What 7 Arbolus experts think of Systems Control

NPS distribution exhibits a range from 2 (detractor) to 9 (promoter), with a cluster at 7–9 indicating moderate to strong product satisfaction. Renewal intent is split, with several 'Not Sure' responses and one clear detractor already offboarding. Stickiness is moderate; nearly half report use for more than one year, while others are still within their first year or offboarding. Key themes include decent satisfaction in established installations, but unresolved uncertainty regarding continued use.Overall Customer Sentiment: Neutral

Who reviewed Systems Control

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Manager 43% (3)
Revenue Partner C-Suite NPS 2 Not renewing
Finance Leader C-Suite NPS 9 Undecided
Engineering Engineer C-Suite NPS 9 Undecided

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • Jan 8
  • Feb 7
  • May 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 17%
  • Will renew 1
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Manager 0% 2 answers
  • 7/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

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