Testo SE & Co. KGaA

testo.com · Lenzkirch, Germany

Testo SE & Co. KGaA is a German manufacturer of portable and stationary measurement instruments and monitoring solutions used for applications such as HVAC, refrigeration, food safety, pharmaceutical monitoring, and industrial process control. The company sells devices, software, and related services to commercial and industrial customers worldwide through direct sales, distributors, and digital channels. Its portfolio includes instruments for temperature, humidity, flow, pressure, combustion, and emissions analysis, along with cloud-based data logging and monitoring platforms.

  • IoT & Edge Platforms
  • Manufacturing Execution & Quality
Revenue
$450.0M
Employees
3,800
Founded
1957
Headquarters
Lenzkirch, Germany

What 6 Arbolus experts think of Testo SE & Co. KGaA

The majority of NPS scores are at the top of the scale, with 3 out of 5 respondents giving a score of 10 and no negative ratings. Most customers have used Testo for over one year, reflecting strong stickiness and ongoing value. While one influencer is 'Not Sure' on renewal, there are no clear negative renewal trends from users. The high proportion of long-term users and promoters indicates durable satisfaction.Overall Customer Sentiment: Positive

Who reviewed Testo SE & Co. KGaA

Total customers 6 5 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Revenue Partner Director NPS 10 Undecided
Operations Manager Manager NPS 10
Operations Leader Director NPS 7

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 5 months
  • Feb 10
  • Mar 9
  • Jun 9
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Director 0% 1 answer
  • 10/10 Average score from undecided customers

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