TRACKWISE
Trackwise is a UK-based manufacturer specializing in advanced printed circuit technologies, including length-unlimited flexible printed circuits and RF/microwave PCBs, serving aerospace, automotive, medical, and industrial OEMs. The company designs and produces custom interconnect solutions that replace traditional wiring harnesses to reduce weight, space, and assembly complexity. It generates revenue by engineering, manufacturing, and supplying these high-performance circuit products and related services to global customers.
- PLM & Engineering Software
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 1989
- Headquarters
- Gloucester, United Kingdom
What 41 Arbolus experts think of TRACKWISE
NPS scores are highly positive, with over 65% of users reporting scores above 8 and several indicating perfect 10s. Renewal intent is strong among high spenders and influencers, while a minority of users are uncertain or negative about renewal. Stickiness is high, as most experts have used Trackwise for more than a year and rely on it for critical compliance processes. Key positive themes are effectiveness in automating CAPA and complaint handling; negative insights relate to workflow rigidity and occasional performance issues.Overall Customer Sentiment: Positive
Who reviewed TRACKWISE
- C-Suite 57% (23)
- Director 20% (8)
- Manager 22% (9)
Employer names and spend open in the full report, along with the other 38 customers.
Everything 41 customers told us about TRACKWISE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
31 Net Promoter Score, from 41 scored reviews- Promoters 17
- Passives 20
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Mar 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Praised
- Streamline Accessibility via AI
- Greater Flexibility in Workflow
- Improve System Responsiveness
- Effective Compliance Automation
Criticised
- Workflow Inflexibility and User Burden
- Tool Slowness Competes Poorly with Rivals
- Potential Competitive AI Improvements
- Workflow Rigidity Hinders Agility
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 10 answers
- 75% 4 answers
- 100% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by TRACKWISE customers
Report
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