Third Eye Health
Third Eye Health provides virtual acute care and telehealth services to post-acute and long-term care facilities, connecting nursing staff in skilled nursing facilities and similar settings with remote physicians to manage urgent clinical issues and reduce avoidable hospital readmissions. The company offers a technology platform and physician network that delivers 24/7 telemedicine consults, documentation, and care coordination. It generates revenue by contracting with facilities, health systems, and payers for ongoing telehealth coverage and related clinical services.
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2014
- Headquarters
- Chicago Loop, United States of America
What 5 Arbolus experts think of Third Eye Health
NPS scores center in the upper range with 60% of scores at 8 or above, but 20% of feedback indicates low satisfaction (NPS=2). Renewal intent is mixed: 20% express intent to renew, 40% are undecided, and the rest do not specify. All customers have been implemented for more than 1 year. Key quantitative themes are strong user satisfaction where NPS is high, but renewal risk or uncertainty persists among larger spenders. Overall Customer Sentiment: Neutral
Who reviewed Third Eye Health
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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