Translated
Translated is a language services and technology company that provides AI-powered translation, localization, and related linguistic services for enterprises, institutions, and digital platforms. It combines a large network of professional translators with proprietary machine translation and workflow tools to deliver multilingual content across websites, software, marketing, and customer support. Revenue is generated through project-based and subscription contracts for translation and localization services and technology usage.
- Document & Vision AI
- Digital & Marketing Agency Services
- Revenue
- $70.0M
- Employees
- 350
- Founded
- 1999
- Headquarters
- Rometta Marea, Italy
What 7 Arbolus experts think of Translated
Most experts report NPS scores between 7 and 10, with renewal intent varying due to company strategy shifts, particularly vendor consolidation and internal AI adoption. Stickiness is high among large enterprise users with ongoing localization needs and mature deployments spanning over one year. Key feedback themes are quality, reliability, accuracy, and competitive value, but also signal threats from AI-native solutions and demand for greater workflow flexibility. Overall Customer Sentiment: Positive
Who reviewed Translated
- C-Suite 29% (2)
- Director 43% (3)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Translated.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
71 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 2
- Detractors 0
Praised
- Effective Blend of AI and Human Expertise
- High Linguistic Quality and Accuracy
- Strong Industry-Specific Knowledge
- Broaden Customization and Flexibility
Criticised
- AI-Driven Displacement
- Need for Greater Platform Flexibility
- Vendor Consolidation and Internalization
- Workflow and Audit Trail Limitations
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Translated customers
Report
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
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