TrendForce

trendforce.com · Taipei, Taiwan

TrendForce is a market intelligence and consulting firm that provides data, research reports, and analysis on the technology and electronics industries, with a focus on semiconductors, memory, displays, and related supply chains. It serves manufacturers, investors, and other industry stakeholders through subscription research services, custom consulting projects, and data products. The company monetizes via paid research subscriptions, bespoke consulting engagements, and industry events or briefings.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$30.0M
Employees
250
Founded
2000
Headquarters
Taipei, Taiwan

What 8 Arbolus experts think of TrendForce

NPS scores show a concentration in the 7–9 range, signaling moderately strong to strong satisfaction. Influencers in high-spend brackets report NPS of 9 and show definitive renewal interest, while users and low spenders cluster around NPS 7–8, with less certain renewal. Implementation stickiness increases markedly after one year of adoption, aligning with sustained high NPS and willingness to renew. Uncertainty is more pronounced among low spend customers. Overall Customer Sentiment: Positive

Who reviewed TrendForce

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 71% (6)
  • Director 29% (2)
Revenue Leader C-Suite NPS 9
Generalist Executive C-Suite NPS 7
Data Leader Director NPS 7 Will renew

Employer names and spend open once the report publishes.

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Sentiment

25 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • Not specified 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

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