Trustmoore

trustmoore.com · Willemstad, Curaçao

Trustmoore is a corporate services and fund administration provider that offers entity management, fiduciary, compliance, and back-office support to investment funds, multinationals, and high-net-worth individuals. The firm helps clients with company formation, governance, accounting, and regulatory reporting across multiple jurisdictions. It generates revenue through recurring service fees and transaction-based charges for its corporate, fund, and private client services.

  • IT Consulting & Implementation
Revenue
$35.0M
Employees
250
Founded
2005
Headquarters
Willemstad, Curaçao

What 7 Arbolus experts think of Trustmoore

NPS scores are generally high, with 71% of responses in the upper NPS bands (8-10), and 86% reflecting a renewal intent of 'Yes.' Stickiness is strong, with 71% of experts reporting deployment durations exceeding one year, indicating long-term integration. Among high spenders, NPS remains positive, though isolated detractors flag potential emerging churn risk. The overall sentiment is characterized by satisfaction and persistent usage, but with minor uncertainty from a very small subset.Overall Customer Sentiment: Positive

Who reviewed Trustmoore

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Executive C-Suite NPS 8 Will renew
Finance Leader C-Suite NPS 10 Will renew
Finance Leader Director NPS 10 Undecided

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Aug 8
  • Oct 8
  • Nov 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 0% 1 answer
  • 9.2/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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