UHC
Vizient is a healthcare performance improvement company that provides group purchasing, supply chain management, analytics, and advisory services to hospitals and health systems in the United States. It negotiates contracts with suppliers, delivers benchmarking and clinical analytics, and offers consulting to help members reduce costs and improve quality of care. The company generates revenue through membership fees, purchasing program administration, and professional services engagements.
- Procurement & Sourcing
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $7.0B
- Employees
- 4,500
- Founded
- 2015
- Headquarters
- Irvington, United States of America
What 29 Arbolus experts think of UHC
NPS distribution is positive, with 61% reporting a score of 9 or 10, and another 28% rating 7-8. Only one detractor (NPS 5) is observed, linked to an unsure implementation stage. Renewal intent is affirmative among all reporting high spenders, while other users report prolonged adoption (>1 year) and stickiness. Key theme: High engagement and satisfaction are concentrated among those with the largest investment and longest tenure.Overall Customer Sentiment: Positive
Who reviewed UHC
- C-Suite 77% (22)
- Director 15% (4)
- Manager 8% (2)
Employer names and spend open once the report publishes.
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Sentiment
44 Net Promoter Score, from 29 scored reviews- Promoters 15
- Passives 12
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 10 answers
- 67% 3 answers
- 100% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
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