Lokalise

lokalise.com · Londonderry County Borough, United Kingdom

Lokalise is a cloud-based localization and translation management platform that helps software companies, product teams, and enterprises manage multilingual content for apps, websites, and digital products. Its SaaS platform centralizes translation workflows, collaboration with translators and developers, and integrations with development and content tools, typically sold on a subscription basis. Customers use Lokalise to streamline localization, reduce manual work, and accelerate global product releases.

  • Product Analytics & Feedback
  • Workflow Automation
Revenue
$35.0M
Employees
260
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of Lokalise

NPS distribution ranges from 5 to 8, with the majority of respondents assigning a neutral to slightly positive score (median NPS 7). Renewal intent is mixed: 43% responded 'Yes,' 29% 'Not sure,' and 14% 'No.' Stickiness patterns align with implementation stage: those with over a year of usage express more positive renewal sentiment, while pilot-stage users and those in early adoption phases display hesitance and lower NPS. Key themes are value realization challenges in early stages and higher confidence after a year of use.Overall Customer Sentiment: Neutral

Who reviewed Lokalise

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 14% (1)
  • Director 57% (4)
  • Manager 29% (2)
Marketing Leader Director NPS 7 Not renewing
Marketing Leader Manager NPS 7 Will renew
Strategy Leader Director NPS 8 Undecided

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jun 7
  • May 7
  • Jun 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 1 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 25% 4 answers
  • Manager 50% 2 answers
  • 7.7/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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