Dynport GmbH dba Phrase a.s.
Phrase (operated by Dynport GmbH and related entities) provides a cloud-based localization and translation management platform that helps software companies, enterprises, and agencies manage multilingual content across products, websites, and digital assets. Its SaaS platform centralizes translation workflows, integrates with development and content tools, and offers automation and machine translation features, generating revenue through subscription plans and usage-based fees.
- Product Analytics & Feedback
- Workflow Automation
- Knowledge Management & Collaboration
- Revenue
- $55.0M
- Employees
- 350
- Founded
- 2012
- Headquarters
- Berlin Treptow, Germany
What 6 Arbolus experts think of Dynport GmbH dba Phrase a.s.
NPS scores in the dataset range from 5 to 9, with most ratings clustering between 7 and 9. Renewal intent is mixed: 20% planning to renew, 60% unsure, and 20% lacking response. Stickiness is evidenced by 60% of experts indicating more than 1 year of usage, while the rest are in pilot phases. Key themes include reliable performance for established users and moderate uncertainty for pilot-phase users, with overall sentiment moderately positive but risk of churn among new adopters.Overall Customer Sentiment: Neutral
Who reviewed Dynport GmbH dba Phrase a.s.
- C-Suite 17% (1)
- Director 33% (2)
- Manager 50% (3)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Jun 7
- May 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 0% 1 answer
- 0% 2 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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