EliseAI
EliseAI is an artificial intelligence software company that provides conversational AI assistants primarily for the real estate and healthcare industries, helping property managers and medical practices automate leasing inquiries, scheduling, and customer communication across channels. Its platform uses natural language processing to handle prospect and patient interactions, reduce manual workload for staff, and improve response times, sold as a SaaS solution to enterprises and mid-market operators.
- Conversational AI & Chatbots
- Customer Support & Help Desk
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2017
- Headquarters
- New York City, United States of America
What 27 Arbolus experts think of EliseAI
The NPS distribution is heavily weighted to the positive, with more than 80% of users scoring EliseAI as 8 or above and multiple perfect 10s. Renewal intent is overwhelmingly affirmative among both high and mid-tier spenders; few report uncertainty or risk. The majority of customers are in the full adoption stage beyond one year, indicating mature and stable usage. Positive sentiment is tightly linked to substantial spend and role influence, particularly with property management organizations.Overall Customer Sentiment: Positive
Who reviewed EliseAI
- C-Suite 77% (21)
- Director 15% (4)
- Manager 8% (2)
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Sentiment
37 Net Promoter Score, from 27 scored reviews- Promoters 14
- Passives 9
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 37 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 56% 9 answers
- 50% 2 answers
- 0% 1 answer
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
Top alternatives
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