Everbridge
Everbridge is an enterprise software company that provides critical event management and public warning platforms used by corporations, governments, and healthcare organizations to manage and automate responses to emergencies, operational disruptions, and security incidents. Its cloud-based solutions aggregate threat intelligence, locate people and assets at risk, and orchestrate multi-channel communications and workflows to help organizations maintain safety and business continuity. The company generates revenue primarily through subscription-based SaaS licenses and related professional services.
- Security Operations (SIEM/SOAR)
- Business Process Management
- IT Consulting & Implementation
- Revenue
- $430.0M
- Employees
- 1,500
- Founded
- 2002
- Headquarters
- Burlington, United States of America
What 38 Arbolus experts think of Everbridge
Everbridge’s NPS distribution trends positive, with 33% Promoters (scores 9–10), 39% Passives (scores 7–8), and 28% Detractors (scores 6 and below). Strong stickiness is seen with 84% of users in MoreThan1Year implementation; however, only 43% of those with renewal data express clear intent to renew, while 38% are NotSure and 19% indicate No. The main sentiment driver is reliability and long-term use.Overall Customer Sentiment: Positive
Who reviewed Everbridge
- C-Suite 68% (26)
- Director 18% (7)
- Manager 13% (5)
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Sentiment
24 Net Promoter Score, from 37 scored reviews- Promoters 16
- Passives 14
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 29 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 41%Plan to renew, by seniority
- 50% 20 answers
- 17% 6 answers
- 33% 3 answers
- 8.8/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 5.2/10 Average score from customers not renewing
Top alternatives
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