Arbolus Intelligence

Eightfold AI

eightfold.ai · Santa Clara, United States of America

Eightfold AI is an AI-powered talent intelligence platform that helps enterprises with recruiting, internal mobility, workforce planning, and skills development by using deep-learning models to match people to roles and career paths. The company sells its software on a subscription basis to large and mid-sized organizations across industries, integrating with existing HR systems to improve hiring efficiency and retention.

  • HRIS & Core HR
  • Applicant Tracking & Recruiting
  • Workflow Automation
Listed in
Revenue
$150.0M
Employees
750
Founded
2016
Headquarters
Santa Clara, United States of America

What 23 Arbolus experts think of Eightfold AI

NPS scores cluster between 7–9, with most responses indicating high satisfaction, especially among high-spend and long-tenure users. 60%+ express strong renewal intent or ongoing investment, while pilot phase and lower spend users show more uncertainty. The dominant themes in expert feedback highlight strengths in AI skills matching, actionable analytics, and career pathing, but also cite challenges around system integration, data completeness, and adoption. Overall Customer Sentiment: Positive

Who reviewed Eightfold AI

Total customers 23 22 current · 1 former
Reviews growth +23 in six months
Seniority of respondents
  • C-Suite 70% (16)
  • Director 26% (6)
  • Manager 4% (1)
Executive C-Suite NPS 9 Will renew Submitted May 2026
People Leader C-Suite NPS 8 Submitted May 2026
Executive C-Suite NPS 8 Will renew Submitted May 2026

Employer names and spend open in the full report, along with the other 20 customers.

Everything 23 customers told us about Eightfold AI.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

17 Net Promoter Score, from 23 scored reviews
  • Promoters 6
  • Passives 15
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Praised

  • Employee Trust and Engagement
  • Connecting Skills Data to Resource Decisions
  • Advanced Analytics Integration
  • Improved Internal Mobility and Retention

Criticised

  • Integration Sync Lags
  • Dependence on Data Completeness
  • Change Management Needed
  • Switch Risk from Better AI or Integration

What customers say

Improved Internal Mobility and Retention
“Using Eightfold, we're able to map internal career paths and reduce employee attrition through clearer opportunities for growth.”
Powerful Skills-Based Talent Intelligence
“I rely on Eightfold for its ability to provide deep, skills-based workforce insights and match employees to opportunities with strong accuracy.”
Integration and Data Connections
“Eightfold integrates seamlessly with our other internal systems, letting employees upload CVs, set career goals, and streamline workforce planning.”

Renewal intent

Plan to renew 58%
  • Will renew 7
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 100% 3 answers
  • Manager 0% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Eightfold AI customers

Report

Customer Report - Sep 2026 Sep 2026 23 + 1

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use Eightfold AI

Do you use Eightfold AI at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 23 customers of Eightfold AI have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.