Arbolus Intelligence

Veed

veed.io · Londonderry County Borough, United Kingdom

Veed is a browser-based video creation and editing platform that enables individuals and businesses to record, edit, subtitle, and repurpose video content for social media, marketing, and communications. The company offers a freemium SaaS product with paid subscriptions for advanced editing features, collaboration, and higher usage limits. It serves creators, marketers, and teams looking for simple, cloud-based video workflows without traditional desktop software.

  • Content & Digital Asset Management
  • Marketing Automation
Listed in
Revenue
$25.0M
Employees
200
Founded
2018
Headquarters
Londonderry County Borough, United Kingdom

What 8 Arbolus experts think of Veed

NPS scores are skewed positive, with several experts giving ratings of 9 or 10, and high scores more prevalent among users with adoption greater than one year. Renewal intent is favorable among higher spenders and long-term users, while early-stage and low spend customers are more ambivalent. Stickiness is strongest for those using Veed for day-to-day social and marketing workflows, but experts seeking advanced editing note feature gaps. Key positive themes are speed and ease of use, while negatives center around limits in advanced editing and automation.Overall Customer Sentiment: Positive

Who reviewed Veed

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (5)
  • Director 29% (2)
  • Manager 14% (1)
Marketing Leader C-Suite NPS 9 Will renew Submitted Jun 2026
Executive C-Suite NPS 7 Submitted Jul 2026
Design Leader Director NPS 5 Not renewing Submitted Mar 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Veed.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 3

Cumulative NPS by month

-2 over 5 months
  • Sep 10
  • Mar 8
  • May 8
  • Jun 7
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Praised

  • Ease of Use and Speed
  • Browser-Based Flexibility
  • Strong Captioning and Text Tools
  • AI Automation Expansion

Criticised

  • Competitive AI-Driven Platforms
  • Need for Workflow Consolidation
  • Risk of Churn for Low-Volume Users
  • Not for Cinematic or Heavy Production

What customers say

Ease of Use and Speed
“I would strongly recommend Veed for its fast, easy usability, especially when creating digital and social content that requires a quick turnaround.”
Browser-Based Flexibility
“Its browser-based editing is crucial for my team, letting non-specialists handle quick video needs without needing high-end software.”
Strong Captioning and Text Tools
“I find the captioning and text tools very effective, letting us quickly resize and adapt content for multiple digital platforms.”

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 50% 2 answers
  • 9.5/10 Average score from customers who will renew
  • 5/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 8 + 0

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