WONDERSHARE

wondershare.com · Shenzhen, China

Wondershare Technology is a software company that develops consumer and prosumer applications for video editing, creativity, PDF and document management, mobile utilities, and data recovery, sold primarily through downloadable licenses and subscriptions. Its products, including Filmora, PDFelement, UniConverter, and Recoverit, serve individuals, small businesses, and education users worldwide via online channels and reseller partners. The company generates revenue from software licenses, SaaS subscriptions, and related services and upgrades.

  • Document Management & E-signature
  • Product Analytics & Feedback
  • No-Code & Low-Code Platforms
Revenue
$250.0M
Employees
2,000
Founded
2003
Headquarters
Shenzhen, China

What 10 Arbolus experts think of WONDERSHARE

NPS scores range from 5 to 9, with the majority above 7, indicating generally positive sentiment across both users and influencers. Renewal intent is high among most experts, especially for those with established implementations and higher spend brackets; only a small fraction express uncertainty or intent not to renew. Stickiness is strong, as many customers are in the more than one year implementation stage, and pilot phases also show optimism for continued use. Key sentiment themes: satisfaction among high spenders, sustained value over time, but some uncertainty remains among new or lower spend customers.Overall Customer Sentiment: Positive

Who reviewed WONDERSHARE

Total customers 10 9 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 20% (2)
Engineering Executive C-Suite NPS 6 Undecided
Engineering Leader Director NPS 8 Will renew
Product Leader C-Suite NPS 9 Will renew

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Sentiment

0 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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