1X
1X develops humanoid robotics platforms that combine hardware, AI, and software to automate physical tasks in real-world environments for commercial and industrial customers, generating revenue through robot sales, leasing, and related services. The company focuses on building general-purpose robots capable of operating safely alongside humans in logistics, security, and other labor-intensive settings.
- IoT & Edge Platforms
- MLOps & ML Platforms
- Revenue
- $8.0M
- Employees
- 150
- Founded
- 2014
- Headquarters
- Moss, Norway
What 17 Arbolus experts think of 1X
NPS responses are clustered in the positive range (7–10), with 60% scoring 8 or higher but a notable minority providing mid scores (5–7). Renewal intent is mixed: several experts are likely to renew, but many report being unsure, typically linked to ongoing pilots or pending proof of value. Implementation stages vary, with many customers still in Pilot or Early Adoption and only a handful in Multi-Year usage. Stickiness is moderate due to operational dependence but tempered by the complexity of onboarding and integration. Expert feedback consistently praises risk reduction, site safety, and streamlined compliance but highlights onboarding effort and licensing/cost structure as concerns.Overall Customer Sentiment: Positive
Who reviewed 1X
- C-Suite 53% (9)
- Director 29% (5)
- Manager 18% (3)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about 1X.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
5 Net Promoter Score, from 17 scored reviews- Promoters 5
- Passives 8
- Detractors 4
Praised
- AI-Powered Predictive Analytics
- Computer Vision for Safety Compliance
- Multilingual Onboarding Agents
- Operational Risk Mitigation
Criticised
- Subcontractor Onboarding Friction
- Implementation Complexity
- Infrastructure Dependence
- Vendor Lock-In
What customers say
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 20% 5 answers
- 60% 5 answers
- 100% 1 answer
- 7.4/10 Average score from customers who will renew
- 8.8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by 1X customers
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