Arbolus Intelligence

Altair

altair.com · Troy, United States of America

Altair is a global technology company that provides software and cloud solutions for simulation, high‑performance computing, data analytics, and AI, serving engineering, manufacturing, automotive, aerospace, and other industrial and enterprise customers. Its platform helps organizations design and optimize products, run complex simulations, and leverage data for decision-making, monetized primarily through software licenses, subscriptions, and related services. Altair also offers consulting and training to support adoption of its tools across product development and operations.

  • PLM & Engineering Software
  • MLOps & ML Platforms
  • Cloud Infrastructure & Hosting
Listed in
Revenue
$650.0M
Employees
3,800
Founded
1985
Headquarters
Troy, United States of America

What 17 Arbolus experts think of Altair

NPS distribution is positively skewed, with over 70% of scores at 8 or above. However, there is a segment at the neutral/lower end (NPS 5-7), particularly among low/mid spenders. Renewal intent is mixed: high spenders in manufacturing and banking signal confidence, but 40% of Influencers report uncertainty. Stickiness is high with 60% at more than one year implementation. Key themes include positive feedback on code migration, cost-effectiveness, and computational capacity. Main hesitations center on limited AI capabilities and challenging integrations.Overall Customer Sentiment: Positive

Who reviewed Altair

Total customers 17 16 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 73% (12)
  • Director 27% (5)
Finance Manager C-Suite NPS 7 Will renew Submitted Mar 2026
Engineering Leader Director NPS 10 Will renew Submitted Mar 2026
Generalist Generalist Not specified NPS 5 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 14 customers.

Everything 17 customers told us about Altair.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

47 Net Promoter Score, from 17 scored reviews
  • Promoters 9
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • Apr 9
  • Jun 9
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Praised

  • AI Feature Expansion
  • Better Third-Party Integrations
  • Enhanced Output Options
  • Comprehensive Support

Criticised

  • Output Format Constraints
  • Limited AI Capabilities
  • Integration Limitations
  • Technology Obsolescence

What customers say

Comprehensive Support
“Having 24x5 active support has made adoption much easier, especially during time-critical migrations.”
Seamless Migration and Low Disruption
“I found that the migration process to Altair involved minimal code changes and low disruption, which was key for our large-scale project.”
Cost Effectiveness
“Altair lets us create reports that previously required SAS, but with a lower total cost and minimal migration expenses.”

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 100% 2 answers
  • Not specified 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by Altair customers

Report

Customer Report - Oct 2026 Oct 2026 17 + 1

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