Airbus
Airbus is a global aerospace manufacturer that designs, produces, and supports commercial aircraft, helicopters, military transport and mission aircraft, and space systems for airlines, governments, defense organizations, and commercial operators. The company generates revenue through the sale and long-term support of aircraft and related services, as well as defense and space programs. Its portfolio spans large commercial jets, rotorcraft, unmanned systems, satellites, and associated maintenance, training, and digital services.
- Aviation & Aerospace Software
- Defense & Military Software
- Asset Performance Management
- Revenue
- $72.0B
- Employees
- 140,000
- Founded
- 1970
- Headquarters
- Ottobrunn bei München, Germany
What 31 Arbolus experts think of Airbus
Across 30 respondents, NPS comprises 60% Promoters (18), 20% Passives (6), and 20% Detractors (6), for an NPS of +40? No: the calculated NPS is +40?
Who reviewed Airbus
- C-Suite 61% (19)
- Director 23% (7)
- Manager 16% (5)
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Sentiment
41 Net Promoter Score, from 31 scored reviews- Promoters 19
- Passives 6
- Detractors 6
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 23 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 55% 11 answers
- 40% 5 answers
- 9.3/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Airbus customersFor people who use Airbus
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