Verizon Connect Reveal UK (former Fleetmatics UK business customers via partners)

verizonconnect.com · Dallas, United States of America

Verizon Connect is the telematics and fleet management software division of Verizon, providing GPS vehicle tracking, driver behavior monitoring, routing, and compliance tools to commercial fleets and mobile workforces, including former Fleetmatics UK business customers. It sells cloud-based SaaS subscriptions and related services to businesses of all sizes, often via direct sales and channel partners.

  • Field Service Management
  • Transportation & Fleet Management
  • Asset Performance Management
Revenue
$900.0M
Employees
3,500
Founded
2018
Headquarters
Dallas, United States of America

What 5 Arbolus experts think of Verizon Connect Reveal UK (former Fleetmatics UK business customers via partners)

NPS scores cluster at the mid-level (most frequent score is 8), with only one detractor (score of 1) and an instance of neutral feedback (score of 5). Renewal intent is mixed: among those providing data, there is both uncertainty ("Not Sure") and negative renewal intent ("No"). Implementation stage is varied: the pool includes pilot projects, installations less than 1 year, and mature deployments over 1 year. Key themes are implementation variability and sentiment divergence between Users and Influencers, with Influencers more likely to provide lower NPS and indicate non-renewal.Overall Customer Sentiment: Neutral

Who reviewed Verizon Connect Reveal UK (former Fleetmatics UK business customers via partners)

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 80% (4)
Executive Director NPS 5 Undecided
Engineering Leader Director NPS 8
Operations Leader Director NPS 6

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Sentiment

-60 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+0 over 3 months
  • Mar 6
  • Apr 4
  • May 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • Director 0% 2 answers
  • 5/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

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