VISTRA
Vistra Corp. is a U.S.-based integrated retail electricity and power generation company that sells electricity and related services to residential, commercial, and industrial customers while owning and operating a diverse fleet of generation assets, including natural gas, nuclear, coal, and renewable facilities. It earns revenue primarily through retail electricity sales, capacity and energy sales in wholesale power markets, and related energy services. The company also invests in battery storage and other low-carbon generation to support grid reliability and energy transition initiatives.
- Revenue
- $14.5B
- Employees
- 4,900
- Founded
- 2016
- Headquarters
- Irvington, United States of America
What 7 Arbolus experts think of VISTRA
NPS scores range from 4 to 9, averaging neutral, with 57% of respondents scoring 6 or above. Renewal intent is divided: among those providing responses, the majority are 'Not Sure,' while only a single response is affirmative. Stickiness is moderate, with all but one expert reporting implementation of more than a year. Sentiment is shaped by perceived alignment with operational complexity, but uncertainty around renewal indicates variability in satisfaction.Neutral
Who reviewed VISTRA
- C-Suite 100% (7)
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Sentiment
-42 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 2
- Detractors 4
Cumulative NPS by month
+0 over 5 months- Apr 6
- May 6
- Jun 6
- Aug 7
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 8/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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